CallTek Secures Prestigious Certifications for Quality, Security, and Compliance

Achieves ISO 9001, ISO 27001, SSAE 21 SOC 2, and PCI DSS Certifications

CallTek Secures Prestigious Certifications for Quality, Security, and Compliance

Beth Hawks
Director of Marketing
CallTek
Beth.hawks@calltekinc.com

For the fifth year in a row, CallTek, Inc., a worldwide leader in white-label support for technology operators and service providers, has achieved some of the highest technology certifications. The company was recently awarded the ISO 9001, ISO 27001, SSAE 21 SOC 2, and PCI DSS certifications because of the company’s commitment to quality, security and compliance.

With over two decades of experience, CallTek continues to set the standard for quality, security, and compliance in outsourcing. These certifications highlight CallTek’s unwavering commitment to delivering innovative, reliable, and secure solutions tailored to its clients' needs.

“These certifications reaffirm CallTek’s dedication to delivering exceptional quality, ensuring robust security, and maintaining stringent compliance standards for outsourcing solutions,” said Tony Espinoza, CEO, CallTek. “These certifications underscore our commitment to meeting the highest international benchmarks and protecting client and customer information.”

By achieving these certifications, CallTek assures its clients of reliable, secure, and high-quality outsourcing services.

The ISO 9001 is the global standard for quality management systems and holders have established and implemented processes that consistently deliver services exceeding client expectations and meeting regulatory requirements.

The ISO 27001 sets the benchmark for information security management systems (ISMS). This certification confirms CallTek’s implementation of best practices for securing sensitive and confidential client information.

The SSAE 21 SOC 2 certification evaluates trust service criteria, including security, availability, processing integrity, confidentiality, and privacy. This ensures that CallTek’s systems meet rigorous industry requirements.

The Payment Card Industry Data Security Standard (PCI DSS) ensures the secure processing of credit card data. Achieving this certification signifies CallTek’s adherence to strict protocols for safeguarding payment transactions.

About CallTek

CallTek, Inc. is the white-label technology service provider of choice for technology operators and service providers. Based in Irvine, CA, the company has offices in eight countries worldwide including the Dominican Republic, Egypt, Guatemala, Honduras, India, Mexico, the Philippines, and the United States. CallTek was named one of the Best Employers by The Philippine Daily Inquirer for 2024. For additional information on CallTek’s services, visit calltekinc.com.