Otto Unveils Advanced AI Suite to Elevate Veterinary Practice Efficiency

Otto Unveils Advanced AI Suite to Elevate Veterinary Practice Efficiency

Press Contact
Lisa Roberts
CMO, Otto
lisa@otto.vet
512-797-4600

Otto, a leading all-in-one communication platform for veterinary clinics, is excited to announce the launch of its innovative AI Suite, designed to streamline operations, enhance team efficiency, and support collaborative pet care. This suite of AI tools, which can be enabled or disabled by the clinic, is seamlessly integrated into the Otto Flow client engagement platform and is available at no additional cost to users in the U.S. and Canada.

The Otto AI Suite comprises three core tools:

Otto AI Recap: Automatically records and summarizes appointment notes, allowing veterinary professionals to remain focused on pets and their owners. These summaries can be quickly transformed into SOAP notes, expediting documentation processes.
Otto AI Memo: Captures, transcribes, and summarizes phone calls made through Otto, facilitating training opportunities and enabling teams to efficiently follow up on action items.
Otto AI Suggest: Offers suggested follow-up responses within the Flow platform, providing teams with a starting point for client communications and increasing overall efficiency.

"Our goal with the Otto AI Suite is to give time back to veterinary professionals, allowing them to concentrate on what truly matters—providing exceptional care to pets," said Zeynep Young, CEO at Otto. "By integrating these AI capabilities directly into the Otto Flow platform, we're eliminating mundane, yet vital, note taking and summarization, creating more time for high quality client conversations and important follow-ups."

Key advantages of the Otto AI Suite include:

Immediate Availability: Flow customers can access the AI features now, enhancing their practice operations without delay.
Seamless Integration: The AI tools are built into the existing Flow platform, eliminating the need to manage multiple systems for note-taking and client communication.
Cost-Effective: Provided at no extra charge to existing customers, ensuring that all users can benefit from advanced AI capabilities without financial barriers.

“AI capabilities like those included in Otto’s AI suite are a natural evolution for the veterinary industry,” said Dr. Jen Quammen, Candidate for AVMA President Elect and the Chief Veterinary Officer at Otto. “As client expectations evolve for how they want to be engaged and supported by their veterinary clinic, AI that bolsters documentation, task management and drafting of communications are game changers for veterinary teams.”

Otto remains committed to empowering veterinary clinics with tools that streamline client communication and engagement, automate day-to-day tasks and workflows, and connect clients with reminders and recommendations that make it easier to comply with care plans. The introduction of the AI Suite marks a significant step forward in supporting clinics to deliver efficient, compassionate care while fostering stronger collaboration across teams and with pet owners.

For more information about the Otto AI Suite or to request early access, please visit https://otto.vet/ai/.

About Otto

Otto is how modern veterinary clinics deliver big wins. We partner with veterinary clinics to put tedious tasks on autopilot so you can focus on the best parts of your job.

Otto’s client engagement platform reduces your team’s time spent on routine tasks by an average of 66%. The product helps decrease call volume while filling your schedule, reduces manual tasks while increasing client compliance, and makes your practice more sustainable while giving pet parents the best options for ongoing wellness and care.

Otto proudly includes many team members with direct clinical veterinary experience who help Otto create new capabilities and best practices each day that help clinics thrive. Since 2022, more than 3,000 clinics have joined Otto, and they’re glad they did. Find out more at www.otto.vet.